Returns & Refund Policy

100% Pure & Natural

Formulated For Women

Last Updated: June 2026

At Zyra Lifestyle LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns within 30 days of delivery for eligible items.
To qualify for a return, products must:
  • Be unused and unopened
  • Be in their original packaging
  • Be in resalable condition
  • Include proof of purchase
For hygiene and safety reasons, we cannot accept returns of products that have been opened, used, or tampered with.

Non-Returnable Items

The following items are not eligible for return:
  • Opened or used skincare products
  • Opened or used cosmetics
  • Personal care items that have been used
  • Gift cards
  • Final sale or clearance items (if applicable)

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging
If approved, we may offer a replacement, store credit, or full refund at our discretion.

Return Process

To initiate a return, please contact our customer support team before sending any item back.
Returns sent without prior authorization may not be accepted.
Once your return request is approved, we will provide return instructions.

Return Shipping Costs

Customers are responsible for return shipping costs unless:
  • The item arrived damaged
  • The item is defective
  • The wrong item was received
Shipping charges are non-refundable unless required by law.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method used during checkout.
Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

Order Cancellations

Orders may be cancelled within 12 hours of purchase.
After an order has entered processing or shipment, cancellation requests may not be possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:
Email: support@zyralifestyle.com